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0800 703 100
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We answer all your questions

Do you have a question about Bluespace service?
Explore our frequently asked questions to find the answer you’re looking for.
  • What are the opening hours of Bluespace centres? 

    You can check the updated opening hours of all centres on their web pages: Find them here

  • I don’t have access to my QR code

    To recover your QR code, you can access your private customer area.

    If you need to generate a new code, you will need to update your personal access code.
    Once the change has been made, you will receive a new QR code by email, which you can use to access the facility.

  • Where can I find information on storage room pricing?

    The price of the storage room will depend on the space you need, the centre you want and its location within the facilities. It is best to visit your nearest centre or contact our advisors on 0800 703 100 and we will prepare a quote adapted to your space requirements.

  • I want to contact a Bluespace department

    To contact other departments, please complete the customer service form, select the option “I want to contact a Bluespace department”, and specify the department you wish to contact. Please note that our Customer Service number, 0800 703 100, cannot transfer calls to these departments.

  • How far in advance do I need to rent my storage unit?

    You can rent it on the same day or in advance, depending on availability. We recommend booking in advance to ensure the best option for you.

  • What do I need to rent a storage unit?

    You only need a valid identity document and an accepted payment method (credit/debit card or direct debit).

  • I would like to make an enquiry, suggestion, or complaint

    Please go to our customer service form or call us on 0800 703 100 to explain your case. We will do our best to assist you as quickly as possible.

  • What should I do if I detect an emergency at a Bluespace facility?

    If you encounter a maintenance emergency at your facility, please call the Emergency phone number displayed on the signage at the entrances (for power outages, elevator issues, access door malfunctions, etc.).

  • How can I rent a storage unit?

    You can rent a storage unit quickly and easily by calling us for free at 0800 703 100, available from Monday to Sunday, or by visiting any of our centers.

  • I need to pay one or more storage unit fees

    Log in to your private customer area and you can pay your storage unit fees directly, update your payment method, or modify your personal details.

Need help?
Call us for free from Monday to Friday, 9:30 AM to 7:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 8:00 PM.
0800 703 100
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